Company Name : Infostretch Pvt. Ltd.
Position : Technical Product Engineer
Location : Ahmedabad
Experience : Not Mentioned
Eligibility : BE/ BTech/ MCA
Industry : Information Technology / Computer Application/ Mobile Application
Candidate Profile:
- Candidate should be Graduate in BE/ BTech/ MCA from a recognised University.
- Sound knowledge in database skills.
Job Role:
- Find technical solutions on issues or queries related to unknown or new scenarios.
- Meet set SLAs.
- Manage relationships with clients.
- Work with cross-functional teams as and when required.
- Keep up-to-date with all QMetry products and its enhancements
- Maintain excellent customer satisfaction level
- Other duties as assigned
- Proficient with relational databases (SQL Queries).
- Excellent knowledge on basic RDBMS concepts.
- Sound Knowledge in either Windows Operating Systems or Linux/Unix.
- Good verbal and written communication, interpersonal, presentation skills, customer service, and troubleshooting skills are required for this position.
- Organizational skills, high-level troubleshooting and to work independently and efficiently to meet deadlines.
- Able to promptly answer support related email and phone calls.
- Self motivated, detail-oriented and organized.
- Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
- Prior technical support experience shall be an advantage.
- Prompt, responsive, responsible and friendly approach to customer situations.
Other Skills / Abilities:
- Professional email/telephone etiquettes
- Ability to balance multiple priorities
- Ability to handle difficult situations
- Hard working smart individual
- Eager to learn new things
- Excellent customer service orientation
- Strong analytical and problem solving skills
- Excellent attitude and spirit of co-operation
- Strong interpersonal and communications skills
- Previous experience in product support group.
Company Profile :InfoStretch is a software company that develops, tests and certifies mobile applications InfoStretch has certified more than 100,000 applications since its launch in 2004.InfoStretch tests mobile applications for iOS, Android, Microsoft Windows, BlackBerry, and Symbian.The InfoStretch screening process detects what the company calls a "million dollar bug"—a problem with the application that could potentially put the application at risk and cause losses of over $1 million.InfoStretch's QMetry is a Test management tool that integrates with Requirements Management, Test automation, and Defect tracking applications to add visibility to a product lifecycle.
Position : Technical Product Engineer
Location : Ahmedabad
Experience : Not Mentioned
Eligibility : BE/ BTech/ MCA
Industry : Information Technology / Computer Application/ Mobile Application
Candidate Profile:
- Candidate should be Graduate in BE/ BTech/ MCA from a recognised University.
- Sound knowledge in database skills.
Job Role:
- Find technical solutions on issues or queries related to unknown or new scenarios.
- Meet set SLAs.
- Manage relationships with clients.
- Work with cross-functional teams as and when required.
- Keep up-to-date with all QMetry products and its enhancements
- Maintain excellent customer satisfaction level
- Other duties as assigned
- Proficient with relational databases (SQL Queries).
- Excellent knowledge on basic RDBMS concepts.
- Sound Knowledge in either Windows Operating Systems or Linux/Unix.
- Good verbal and written communication, interpersonal, presentation skills, customer service, and troubleshooting skills are required for this position.
- Organizational skills, high-level troubleshooting and to work independently and efficiently to meet deadlines.
- Able to promptly answer support related email and phone calls.
- Self motivated, detail-oriented and organized.
- Proficient in Internet related applications such as E-Mail clients, FTP clients and Web Browsers.
- Prior technical support experience shall be an advantage.
- Prompt, responsive, responsible and friendly approach to customer situations.
Other Skills / Abilities:
- Professional email/telephone etiquettes
- Ability to balance multiple priorities
- Ability to handle difficult situations
- Hard working smart individual
- Eager to learn new things
- Excellent customer service orientation
- Strong analytical and problem solving skills
- Excellent attitude and spirit of co-operation
- Strong interpersonal and communications skills
- Previous experience in product support group.
Company Profile :InfoStretch is a software company that develops, tests and certifies mobile applications InfoStretch has certified more than 100,000 applications since its launch in 2004.InfoStretch tests mobile applications for iOS, Android, Microsoft Windows, BlackBerry, and Symbian.The InfoStretch screening process detects what the company calls a "million dollar bug"—a problem with the application that could potentially put the application at risk and cause losses of over $1 million.InfoStretch's QMetry is a Test management tool that integrates with Requirements Management, Test automation, and Defect tracking applications to add visibility to a product lifecycle.
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